3rd Anniversary SALE

To celebrate LOUWEN's 3rd anniversary, we're offering exclusive ADDITIONAL DISCOUNTS on our favorite items:

2 items = 10% extra off
3 items = 15% extra off
4 items = 20% extra off

Discounts are automatically applied to your cart. Limited-time offer! Take advantage of it now!

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LOUWEN

At LOUWEN, we curate clothes for women who move through life with intention. Pieces rooted in European elegance: understated, feminine, and designed to last. We believe getting dressed should be a joy, not a chore. Welcome to LOUWEN.

Worn with quiet confidence.

About Us

SUMMER GARDEN

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LOUWEN - Mazarine Coat

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Join over 15,000 satisfied customers worldwide!

Customer experience with LOUWEN

4.7

Based on 674 Reviews

Assia M. two hours ago
Verified Buyer
Happy with my purchase
The XL T-shirt fits perfectly. True to the photos.
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Maelys J. five hours ago
Verified Buyer
Very happy, thank you
Honestly, a good surprise – quality fabric and a clean cut.
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Idrine A. nine hours ago
Verified Buyer
top efficiency
Order received quickly and well-packaged. Very happy with my dress.
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Melina T. one day ago
Verified Buyer
Great customer service
I contacted customer service with a question, they replied the same day.
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Jade R. one day ago
Verified Buyer
average delivery time
The product is great, but delivery was a day late.
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Sofiane S. one day ago
Verified Buyer
Top quality, thank you
Honestly, a pleasant surprise, quality fabric and a clean cut.
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Elena O. two days ago
Verified Buyer
Great delivery
Delivery a little early, product as described so no complaints.
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Farah H two days ago
Verified Buyer
good After-sales service
The order tracking was clear from start to finish.
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Anaëlle N. two days ago
Verified Buyer
reliable site to place an order
I was afraid to order but it turned out to be a great experience.
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Carla C. two days ago
Verified Buyer
Great delivery
The package was neat and the clothes feel high quality.
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Eloise A. three days ago
Verified Buyer
After-sales service, comprehensive
Quick size exchange, serious service.
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Kenza M. three days ago
Verified Buyer
Good quality
Very happy with my T-shirt, good fit and good fabric.
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Justine P. five days ago
Verified Buyer
Good quality
The top is even more beautiful in real life.
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Nael H. a week ago
Verified Buyer
Good communication
Good communication after ordering, it's reassuring.
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Alyssa L. a week ago
Verified Buyer
Really decent quality for the price.
Quick size exchange, reliable service.
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Célia D. a week ago
Verified Buyer
I love this shop
Second order and still just as satisfied. Size S perfect.
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Isnael K. a week ago
Verified Buyer
Good quality
The fabric is nice and it's a good fit.
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Mélissa U. a week ago
Verified Buyer
photo, true to site
Received quickly, product true to the website photos.
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Eloise A. a week ago
Verified Buyer
The sizes are correct
I took an XL for comfort and it looks great.
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Carla A. a week ago
Verified Buyer
good service, customer
Polite and efficient customer service, that's becoming rare.
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Questions? We have the answers!Everything you need to know about delivery, returns, and more.

FAQ

How long does delivery take?

At LOUWEN, efficiency is our top priority.

All orders placed before 11:59 PM are shipped from our warehouse within 24 to 48 hours.

Once shipped, delivery typically takes between 4 and 10 business days.

how to choose the right size?

Each product page indicates the size and model's size for reference.

We recommend consulting our size guide. If you hesitate between two sizes, we advise you to choose the larger one for an optimal fit.

How do I return an item?

If you have accidentally ordered the wrong size or item, don't panic! We have a solution.

Simply check if your order is eligible for return, then email us at Louwen.fr@gmail.com and our team will guide you through the next steps.

How quickly do you respond to emails?

We strive to respond to all emails within 8 business hours. Our team is ready to assist you as soon as possible.

Our customer service is available daily. For any other questions, please feel free to contact us by email.

Average response time: 8 hours

Libellé du bouton

24/7 customer support

Our customer service is always ready to help you. Feel free to contact us anytime for assistance or support.

Worldwide shipping

Enjoy worldwide shipping on all your orders! No hidden fees! Fast delivery right to your door.

Secure Payment

Pay securely with trusted options like Apple Pay, credit card, Shop Pay, and more.

Hassle-free returns

Changed your mind? We offer hassle-free returns within 30 days for all full-price items.